Refund policy

Return & Refund Policy – Barb’s Boutique

* Customers may request a return within 14 days of receiving their order.
* To be eligible for a return:
    * The item must be unused, unworn, and in its original condition.
    * The item must be returned in its original packaging.
    * Proof of purchase is required.

Non-Returnable Items

* Gift cards
* Personalized or custom-made products
* Clearance and final sale items

Refunds

* Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
* Approved refunds will be processed to the original payment method within 5–10 business days.

Damaged or Incorrect Orders

* If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging.

Return Shipping

* Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

Contact: barbsessentials@yahoo.com